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January 10, 2005 Smart & Final eyes San Rafael and Santa Rosa
by Jeff Quackenbush - North Bay Business Journal
 

SAN RAFAEL -- Costco Wholesale will have fresh competition in the warehouse grocery store segment when southern California-based Smart & Final Inc. opens two more North Bay stores this year and 2006 as part of a nine-store Bay Area expansion.

City of Commerce-based Smart & Final signed a 10-year lease late last year for the 23,600sf former Marin Outdoors store at 935 Andersen Drive, sandwiched between U.S. 101 and Interstate 580 in San Rafael. Sporting goods retailer Marin Outdoors operated that store from 1961 until it closed all three stores in 2003 as the economy dipped, according to Jerry Suyderhoud, an Orion Partners real estate agent who represented building owner MA-ME.

Smart & Final plans to open the San Rafael store by September after extensive renovations, according to Steve Cutter, a retail real estate agent with Terranomics who has been helping Smart & Final find as many as nine new Bay Area locations.

In addition to the San Rafael lease, Smart & Final inked Bay Area deals last year in Sunnyvale and Gilroy. He says another four Bay Area deals are pending for this year in Santa Rosa, Hayward, and on the Peninsula.

Next month, Smart & Final anticipates closing escrow on an undisclosed property in Santa Rosa, once entitlements for the retail-zoned land are secured, according to Mr. Cutter. The company plans to develop the store itself.

‘Smaller, faster warehouse store'

Smart & Final has had a North Bay presence since 1998. At that time, the company acquired Portland, Oregon-based United Grocers and picked up some four-dozen Cash & Carry stores throughout the Pacific Northwest, including one in Santa Rosa.

The chains overlap in Sacramento, Modesto, and the Bay Area but are complementary, according to Smart & Final spokesperson Randall Oliver. Cash & Carry caters to restaurants and foodservice firms with large-quantity groceries and supplies plus culinary equipment. Smart & Final appeals to consumers, too, by offering smaller quantities with "consumer-friendly" store signage and cold storage and alcoholic beverage sections.

"Customers do not come to Smart & Final for tires or televisions," Mr. Oliver says, contrasting the chain with competitors Costco and Sam's Club. "But they do if they need supplies for their small restaurants or are stocking their home kitchen."

Founded in 1871 as Hellman-Haas Grocery Company, Smart & Final started the self-service wholesale store concept in Los Angeles in 1923. Smart & Final markets itself as the "smaller, faster warehouse store" where customers can purchase from a narrowly focused but wide selection (8,000 items) without long checkout queues. Each store has 20,000sf of space ideally, averages $8.5 million in annual sales, and employs 20. Customers don't have to be members.

Compare that to the average 150,000sf Costco store with $119 million in yearly sales per location, according to BusinessWeek. Costco opened stores in Santa Rosa in 1986, Novato in 1992, and Rohnert Park in 2002.

All together, the company has 232 Smart & Final and Cash & Carry stores on the West Coast, including a joint venture in Baja California. In the past two years, the company divested a Florida expansion endeavor as well as its foodservice direct delivery business to focus on bolstering its West Coast stores. That shift in resources has allowed the company to return its net growth to 10-15 stores a year from three last year, according to Mr. Oliver.

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